What this site stores
A plain account of the details this site and the Betzillo Casino tools opened from it keep when you browse, open a profile, or write to the desk. It says which details are taken, why, who else can see them, and how to ask for a copy or a correction.
Betzillo Casino: What is taken
- The profile — name, birthday, address, inbox, and the currency you choose (AUD, USD or crypto).
- Papers — a photograph of an ID and a proof of address, when a check is needed before money leaves.
- The cashier log — payments in, payments out, the rail, offer choices and stakes. A full card number is handled by the payment firm; it is not kept as plain text on this website.
- The thread — what you send to [email protected] or to live chat, and what comes back.
- The device trace — IP address, browser, device type and rough location, used for security and for the licence's regional rules.
Betzillo Casino: What it is used for
Nothing here is sold. The data exists to run the account, move the money, and satisfy the licence — not to build an advertising profile.
To open and keep the account, to move money in and out, to check identity and source of funds where the law asks, to stop bonus abuse and fraud, and to answer what you send the desk. Marketing only goes to accounts that opted in.
Betzillo Casino: Small files on the device
Three kinds live in the browser. Session cookies vanish when the tab closes and only keep the login alive. Preference cookies remember the currency and the language for your next visit. Measurement cookies count page views and load times in aggregate, so slow pages can be found and fixed.
Cookies keep the login alive, remember the currency, and measure which pages are read. The essential ones cannot be refused without breaking the site; analytics and marketing cookies can be refused in the banner or in the browser.
Betzillo Casino: Who else is shown a copy
- Payment firms and banks that move your money.
- Identity-check services that confirm papers before a cashout.
- Game studios and platform suppliers that run the lobby.
- Regulators or courts, where a lawful request arrives.
Betzillo Casino: How long a file stays
Different records age differently. Bonus choices and game history sit under the account for as long as it is active. Identity papers are kept for the statutory retention window after the account closes, because anti-money-laundering rules require an audit trail. Device logs rotate faster — months, not years.
Account and cashier records stay while the profile is open and for the retention period the Curaçao licence and anti-money-laundering rules require after closure — typically five years. Chat threads and mail are kept while they are needed to answer you and for a short period after.
Betzillo Casino: What you can ask
Every request below is free, and the desk answers from the same inbox that handles accounts:
- A copy of the personal data held about you.
- A correction where a detail is wrong.
- Deletion where the law allows it — licence retention duties can override this for cashier records.
- Restriction or objection to marketing use.
Requests go to [email protected]; the desk answers within one month. Offer-specific rules sit on bonuses, and the brakes for play are on responsible gambling.
Betzillo Casino: Where the files sit
Data is processed on servers used by the platform and its payment partners, which can be outside Australia. When a transfer crosses a border, it is covered by contractual safeguards with the receiving firm. Encryption protects payment and personal data in transit, and access inside the operation is limited to staff who need it for the task.
Betzillo Casino: Under 18
No account, no bonus, no stake. A profile found to belong to a minor is closed, stakes are voided, and mail to it stops.